COVID Came – We Waivered and then we Conquered It is a week since we held the OPSA National Administrative Excellence Award – online! I am still reeling from 10 Questions and a Selfie: Carol-Ann Martins What is your full name? Carol-Ann Theresa Martins What is your professional job title? Executive Personal Assistant & Office Manager Maintaining mental malleability Cognitive flexibility means ensuring your thoughts and responses are as malleable as play dough. This involves switching your thinking, in How to remain relevant in the 4th Industrial Revolution We’re entrenched in the 4th Industrial Revolution and technological advances are mind-blowing. Our desire for constant connectivity and instant gratification The Fourth Industrial Revolution Explained The Fourth Industrial Revolution, also known as Industry 4.0, involves the adoption of cyber-physical systems like the Internet of Things Wrapping up a year-end like a beautiful gift Working for multiple executives requires taking the time to get to know them individually. Understanding how they work means you Best Branding We live in an era where most people Google each other – so before you even meet someone they’ve probably Quieting quarrels Managing conflict in the office can sometimes be tricky. As an assistant and office professional you need to hone in Being Brave As humans it is often in our nature to stick to what we know, whether it’s food, jobs, relationships or 1 2 3 … 10 Next »