Administrative Excellence Awards 2023

OPSA hosts the National Administrative Excellence Awards in April each year to promote and support administrative excellence and world-class service delivery in the workplace. The awards are to reward and recognise outstanding service delivery by individuals who perform administrative duties or provide administrative support to an individual or team in an organisation or department.

The selection process does not take job titles/designations into account, but is focused on the demonstration of contribution, outputs, and service delivery of individuals in the administrative field. (See table below for criteria that is taken into account when selecting winners.)

Nominees are contacted and if they accept the nomination, are asked to submit documentation and carry out a task that is decided by the OPSA Directors and Judges.

Winner will be announced at a Gala Dinner on 26 May 2023

Closing date for nominations 27 March 2023

GENERAL CRITERIA

Innovative and creative, leading to new and/or improved program processes
Collaborative and resourceful in the workplace
Active contributors to the success of their team
Delivers administrative excellence within their organisation
Willing to go the extra mile in delivering an exceptional customer experience
Makes significant contributions to the success of their organisation/department
Collaborates successfully with colleagues, community members and business networks
Consistently suggests new processes that are more efficient and effective, significantly impacting the productivity in the workplace
Makes a positive first impression
Serves internal and external customers with professionalism, enthusiasm, and care
Committed to personal and professional development – formal courses and/or self-taught