Administrative Excellence Awards 2023

OPSA hosts the National Administrative Excellence Awards in April each year to promote and support administrative excellence and world-class service delivery in the workplace.  The awards are to reward and recognise outstanding service delivery by individuals who perform administrative duties or provide administrative support to an individual or team in an organisation or department.

The selection process does not take job titles/designations into account, but is focused on the demonstration of contribution, outputs, and service delivery of individuals in the administrative field.  (See table below for criteria that is taken into account when selecting winners.)

Nominees are contacted and if they accept the nomination, are asked to submit documentation and carry out a task that is decided by the OPSA Directors and Judges.

Winner will be announced at a lunchon 15 July 2023

Closing date for nominations 27 March 2023


  • Innovative and creative, leading to new and/or improved program processes
  • Collaborative and resourceful in the workplace
  • Active contributors to the success of their team
  • Delivers administrative excellence within their organisation
  • Willing to go the extra mile in delivering an exceptional customer experience
  • Makes significant contributions to the success of their organisation/department
  • Collaborates successfully with colleagues, community members and business networks
  • Consistently suggests new processes that are more efficient and effective, significantly impacting the productivity in the workplace
  • Makes a positive first impression
  • Serves internal and external customers with professionalism, enthusiasm, and care
  • Committed to personal and professional development – formal courses and/or self-taught


  • Accountability
  • Commitment
  • Humility
  • Integrity
  • Ownership
  • Proactive (self-starter)
  • Self-confidence
  • Self-control
  • Time Management
  • Respect
  • Passion for service delivery
  • Professionalism
  • Workplace ethics
  • Positive
  • Goal oriented
  • Willingness to learn
  • Service-oriented
  • Focused
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