OPSA is a SAQA recognised professional body for all administrative professionals in South Africa

Files Integrity, Confidentiality and Security
Last week, we discussed the Life Cycle of the records in your office – this week we take a closer
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records life cycle
The records life cycle
Last week we spoke about the different kinds of Vital Records and explored the Disaster Recovery Programme.  This week we
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Take The Flight
OPSA “Take The Flight” – The Journey Is Within You
By Roweena Chetty Everything I need is within me now. This one of the most Powerful realizations you will ever
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Records Management
Fundamentals of Records Management
What is a record? A record consists of information created, received and maintained as evidence of business activities.  The records
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Employer Expectations
Employer Expectations for the office professional
Employers expect all their employees to have the knowledge and skills they need to do their jobs.  They also expect
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Planning and writing guidelines for written communication
Here we are – the last week of August and the last installment of the Written Communications series.  Next week
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effective correspondence
Characteristics of Effective Correspondence
Certain characteristics of effective correspondence are common to letters, emails, memorandums and reports.  As you write, you must pay careful
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organisational skills
Developing your organisational skills
Last week we outlined the different kinds of business correspondence that you, as an office professional, will handle in your
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Introduction to Business Correspondence
As an office professional your job demands that you compose correspondence.  When you begin working for an organisation, you may
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