OPSA Annual National Administrative Excellence Awards
Friday, 27 May 2022

Each year OPSA hosts the National Administrative Excellence Awards to promote and support administrative excellence and world-class service delivery in the workplace. The awards are to reward and recognise outstanding service delivery by individuals who perform administrative duties or provide administrative support to an individual or team in an organisation or department.
Nominations close on Friday, 8 April 2022
Criteria for specific industries
Private Sector
Demonstrates commitment to the company’s strategy and financial success by implementing processes and procedures that promote effectiveness and efficiency.
Public Sector
Demonstrates commitment to the Batho Pele principle through consistently implementing and modelling the principles in his or her department.
NPO/NGO sector
Demonstrates understanding and need for resourcefulness and innovation by being resourceful and achieving outputs and impact with limited resources.
General criteria for nominations | Terms and conditions
- Innovative and creative, leading to new and/or improved program processes
- Collaborative and resourceful in the workplace
- Active contributors to the success of their team
- Delivers administrative excellence within their organisation
- Willing to go the extra mile in delivering an exceptional customer experience
- Makes significant contributions to the success of their organisation/department
- Collaborates successfully with colleagues, community members and business networks
- Consistently suggests new processes that are more efficient and effective, significantly impacting the productivity in the workplace
- Makes a positive first impression
- Serves internal and external customers with professionalism, enthusiasm, and care
- Committed to personal and professional development – formal courses and/or self-taught
To participate in the OPSA National Administrative Excellence Awards, it must be noted that:
- Nominees must be legally employed in South Africa in an administrative role.
- Nominees must be informed of, and consent to the nomination.
- Shortlisted candidates must be available to participate in an interview with a panel of judges – either in person in Johannesburg or via Skype or Video Conferencing.
- The judges’ decision is final, and no correspondence will be entered into.
- Applications and documentation for short listed nominees is accessible only by the organisers and independent judging panel, and will be destroyed after the conclusion of the Awards.
- Names and addresses will be retained to form a database for promotional purposes of the organisation and sponsors.
- Semi-finalists from the 2020/2021 Awards cannot be nominated in 2022.
- Finalists must be present at the awards ceremony in Johannesburg or at the online event on 22 April 2022.
- Finalists are responsible for travel and accommodation costs to attend panel interviews and awards ceremony (if not done online).