OPSA is a SAQA recognised professional body for all administrative professionals in South Africa

10 Questions and a Selfie: Ariah Mofokeng

Ariah MofokengWhat is your full name?

Ariah Mofokeng

What is your professional job title?

Senior Secretary at Rand Water

Tell us more about yourself and the role you fulfil at your company.

I am a mature, positive and hardworking individual, who always strives to achieve the highest standard as possible, at any given task. I possess excellent communication skills and I have the ability and experience to assist in achieving corporate goals. I enjoy learning new things and I can work very well under pressure.

My primary role as the Senior Secretary is to free up time for the Executive Manager by performing key administrative duties. I play a key role in ensuring communication through letters, memos and or reports are delivered to the required parties in an accurate and timely fashion. I am also expected to keep an accurate appointment schedule for the Executive Manager and confirm arrangements for business meetings with all expected stakeholders.

What does a typical day in your life look like?

I plan my day according to the assignments given to me by my superior. Want to look super sharp and stay on the ball, I carry around my nice notebook to write down my tasks to assist me in prioritizing my time.

Finish this sentence: The ideal way to start my day is …

to remind myself that each day is a new day, and I should treat each as such before I begin with my productive tasks, so it is important to find ways to get off to a good start. With proper planning, good morning strategies, and a positive state of mind, I begin the day the right way. Positive mind and Focus keeps me going!

What are the most important tools, programs and systems you use for your work?

  • Windows package,
  • SAP system,
  • Ms Projects etc.

What are your favourite apps and why?

Facebook /Twitter /LinkedIin /Instagram / Whatsapp /Skype – these social media apps keeps me close to my family and also keeps me posted on what’s happening globally.

How do you deal with conflicts or problems in the office?

In the early stages of a conflict the most powerful tool to resolve it is simple: Ask! If somebody has done something that made me angry, if I don’t understand somebody’s viewpoint, if I don’t understand their actions – I simply ask! And that will lead us to discussing the issue and resolving it.

Do you have some advice for aspiring Office Professionals?

Every day is a new beginning, take a deep breath, smile and start again and again until you get it right.

Finish this sentence: My favourite thing about being an Office Professional is …

that my office would not run nearly as smoothly without me.

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