OPSA is a SAQA recognised professional body for all administrative professionals in South Africa

Meet the OPSA Team

Bianca Filmalter
CEO and Operations


Tholo Motaung
Marketing and Media


Dawn Williams
Learning and Development


Nomvula Moloko
Stakeholder Relations


Kelly Williams
Social Media, Membership & events


Our Vision:

To be the leading professional association in developing ethical standards of practice and excellence for administrative professionals in Africa.

Our Mission:

Our mission is to ensure and promote quality assurance in the administrative profession through:

  • Developing ethical standards of practice aligned to relevant global best practices
  • Providing suitable and applicable standards that will enhance service excellence in the administrative profession
  • Advising and supporting organizations about matters relating to the administrative profession
  • Supporting and encouraging members in continuous professional and career path development
  • Promoting innovative systems and technological advancements that enhance productivity
  • Recognising excellence within the administrative profession and creating meaningful platforms for networking

Our Core values:

Diversity: respecting the dignity and value of all individuals.
Integrity: demonstrating actions that are honest, loyal and ethical aligned to our vision and mission.
Transparency: conducting business in an open and accountable manner to the benefit of our members and partners.
Excellence: being the go-to place for relevant resources and expertise for individuals and organisations to ensure growth and development.
Creativity: passionately pursuing innovative approaches which enhance service standards.

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