Meet the OPSA Team

Bianca Filmalter
CEO and Operations

Tholo Motaung
Marketing and Media

Dawn Williams
Learning and Development

Nomvula Moloko
Stakeholder Relations

Kelly Williams
Social Media, Membership & events

Our Vision:

To be the leading professional association in developing ethical standards of practice and excellence for administrative professionals in Africa.

Our Mission:

Our mission is to ensure and promote quality assurance in the administrative profession through:

  • Developing ethical standards of practice aligned to relevant global best practices
  • Providing suitable and applicable standards that will enhance service excellence in the administrative profession
  • Advising and supporting organizations about matters relating to the administrative profession
  • Supporting and encouraging members in continuous professional and career path development
  • Promoting innovative systems and technological advancements that enhance productivity
  • Recognising excellence within the administrative profession and creating meaningful platforms for networking

Our Core values:

Diversity: respecting the dignity and value of all individuals.
Integrity: demonstrating actions that are honest, loyal and ethical aligned to our vision and mission.
Transparency: conducting business in an open and accountable manner to the benefit of our members and partners.
Excellence: being the go-to place for relevant resources and expertise for individuals and organisations to ensure growth and development.
Creativity: passionately pursuing innovative approaches which enhance service standards.